Anti-Money Laundering & Know Your Customer Notice

1. Why we verify identity

Ghanaian law and international standards require financial institutions and designated non-financial businesses and professions to identify customers, understand the nature of their activity, and monitor transactions for suspicious behaviour. Crowdfunding platforms handling investments are exposed to similar risks and must apply appropriate controls.

2. What we collect

Depending on risk, role, and transaction profile, we may collect:

• Government-issued identification and liveness checks.
• Proof of address and contact details.
• For legal entities: incorporation documents, ownership and control structure, authorised signatories.
• Source of funds or wealth where required for higher-risk scenarios.
• Screening results against sanctions and PEP databases.

3. When verification applies

Verification may be required at onboarding, before investing or raising thresholds, when payment methods change, or when we detect unusual activity. We may request refreshed documentation periodically.

4. Ongoing monitoring

We monitor accounts and transactions using automated and manual controls proportionate to risk. This may include transaction pattern analysis and partner alerts.

5. Reporting to authorities

Where we are legally required, we will file reports with the Financial Intelligence Centre or other competent bodies. We may be prohibited from notifying you of a report (“tipping off” restrictions).

6. Refusal & restrictions

We may refuse onboarding, block transactions, or exit relationships where verification cannot be completed, information is inconsistent, sanctions hits cannot be resolved, or we assess unacceptable financial crime risk.

7. Data protection

Personal data collected for AML is processed under our Privacy Policy and retained as required by AML record-keeping rules.

8. Contact

Compliance queries: compliance@ardentafrica.com