After You Invest: What to Expect as a Crowdfunding Investor

Your investor dashboard

Once your investment is confirmed, it appears in your Ardent CrowdFund investor dashboard. You can see: your invested amount, the current status of the campaign, the business's latest updates, your repayment schedule (for debt), and your equity position (for equity). The dashboard is updated in real-time.

Quarterly updates from the business

Issuers on Ardent CrowdFund are required to publish a minimum of one investor update per quarter. These updates cover operations, financial highlights, milestone progress, and next steps. You will receive a notification (email and push) each time an update is published. If a business misses its quarterly update deadline, the platform sends automated reminders and notifies you if the update is significantly overdue.

Annual General Meetings

Under the Companies Act 2019 (Act 992), companies with shareholders must hold an Annual General Meeting (AGM). Ardent CrowdFund provides a virtual AGM tool for issuers to host these meetings online. You will receive a formal invitation at least 21 days in advance. You can attend virtually, ask questions, and vote on resolutions.

Receiving payments

For debt investments: coupon payments and principal repayment are processed automatically to your registered bank account or mobile money wallet on the schedule in your offer document. You will receive a notification each time a payment is processed. For equity investments: dividends are distributed when declared by the company's board at the AGM.

What to do if something goes wrong

If the business misses a payment, makes an unexpected change, or you have concerns about how your investment is being handled: first, check the platform for any update from the issuer. If no update is available, use the platform's messaging tool to ask the issuer directly. If you remain unsatisfied, submit a formal complaint to complaints@ardentafrica.com.